Your Destination for Beautiful Hair

Welcome to Nature’s Luxury Collection of hair care products. Brought to you exclusively by Hair Addictz

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170 North Queen St, Unit K, Suite 8 Toronto, ON M9C 1A7
Hair Addictz

Our Philosophy

Our goal is to provide every client with a warm and welcoming environment, incomparable beauty treatments, and the best service in the industry
-Tatiana Gamboa, Founder & Chief Stylist

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Terms and Conditions

Terms of Use

Hair Addictz Studio operates this website (the “Website”) and is hereinafter referred to as “we”, “us” or “Hair Addictz”. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. YOUR USE OF THIS WEBSITE (INCLUDING YOUR PURCHASE OF PRODUCTS ON OR THROUGH THIS WEBSITE) CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE.

Hairaddictz Studio is not responsible for lost or stolen cards. Card should be treated as cash. Card cannot be redeemed for cash. Value is currently identified on the card. The gift card is not valid towards the purchase of another gift card or memberships, any resale of the gift card will render it void and subject to cancellation. Your use of this card constitutes acceptance of these terms and conditions

Card can only be used by the person to whom the card has been issued. Card is not redeemable for cash or cash equivalent. Card cannot be used towards the purchase of gift cards or memberships. VIP Rose Gold rewards may be combined with any promotion or coupon.
Gift cards are redeemable at Hair Addictz retail locations only. Gift cards cannot be transferred, exchanged or resold and cannot be redeemed for cash. Gift cards may not be used towards the purchase of a membership. Gift cards have no expiration date and no fees. Gift cards are nonrefundable and cannot be replaced if lost or stolen.

The Website design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Website are either the property of, or used with permission by, Hair Addictz and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.

Linking to this Website

Creating or maintaining any link from another Website to any page on this Website without our prior written permission is prohibited. Running or displaying this Website or any material displayed on this Website in frames or through similar means on another Website without our prior written permission is prohibited. Any permitted links to this Website must comply will all applicable laws, rule and regulations.

Third Party Links

From time to time, this Website may contain links to Websites that are not owned, operated or controlled by us or our affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Website. Neither we nor any of our affiliates are responsible for any content, materials or other information located on or accessible from any other Website. Neither we nor any of our affiliates endorse, guarantee, or make any representations or warranties regarding any other Website, or any content, materials or other information located or accessible from such Websites, or the results that you may obtain from using such Websites. If you decide to access any other Website linked to or from this Website, you do so entirely at your own risk.

Who We Are

HAIR ADDICTZ STUDIO provides hair and beauty services.
HAIR ADDICTZ STUDIO is a registered corporation in Ontario, Canada.

For any privacy-related questions, you can reach us at contact@hairaddictz.ca

Who We Share Your Data With

We do not sell our users’ private personal information.

We use third-party services (data processors) across our site. We list the specific third-parties in use (with links to their privacy policies) in the sections below.

We disclose potentially personally-identifying and personally-identifying information only to our employees and contractors that (i) need to know that information in order to process it on our behalf or to provide services, and (ii) that have agreed, in writing, not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our websites and services, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies across our site to help identify and track visitors, their usage of our services, and their website access preferences. We describe the specific cookies used in the sections below. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features may not function properly without the aid of cookies.

What Personal Data We Collect And Why We Collect It

Registered Users

If you create an account on our site, you will be prompted to select a Username and provide your Email Address. When choosing a Username, we strongly advise you not use or include your real name. Usernames cannot be changed.

Your Username and Email Address are stored in the website’s database. Your Email Address is used to send you an email with a link to set your password or to send you an email with a link to reset your password in the event you forget your password.

An anonymized string created from your email address (also called a hash) is provided to the Gravatar service to see if a Profile picture of you is available for display. The Gravatar service privacy policy is available here: https://automattic.com/privacy.

You may optionally complete your Profile by providing your First Name, Last Name, Website (URL) and/or Biographical info. These additional details are also saved in the website’s database. You may edit these details, and your Email Address, in your Profile at any time. You may also choose how your name is displayed (your Display Name) to visitors to the site (e.g. in comments you create) in your Profile.

Your Username, First Name, Last Name and Email Address are accessible by employees on the site.

If you attempt to log in to our site, we will set a temporary cookie to determine if your browser accepts cookies at all. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For users that register on our site, we also store the data they provide in their profile indefinitely. All registered users can see, change or delete most of that data at any time except their login name/nickname.

Publishing Content (Comments, Pages, Posts, Forums)

Your Profile Picture (Gravatar), Display Name, Website (URL) (if any) and Biographical Info (if any) may be visible to visitors to the website (e.g. if you leave a comment, forum post, or contribute an article/post).

If you author an article/post, your Username, User ID, Profile Picture (Gravatar), Display Name, Website (URL) (if any) and Biographical Info (if any) are provided to any visitor using the website’s REST API interface.

If you upload media (e.g. images) to the website (in forums, posts, or comments), you should avoid uploading images with EXIF GPS location data included. Visitors to the website can download and extract any location data included in images on the website. Visitors using the website’s REST API interface can correlate uploaded media to a particular user. This may allow such visitors to map a user to a particular time and location if EXIF GPS location data was included in the uploaded media.

If you edit or publish an article/post, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

When visitors leave comments on one of our sites we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Comments may require manual approval by one of our employees or site owners. If you leave a comment on a site you may opt-in to saving your name, email address and website in cookies so we can recognise you as a commenter. These cookies will persist for one year.

Additional spam detection is provided by Automattic/Akismet. The Automattic privacy policy is available here: https://automattic.com/privacy/.

Published content and comments are stored indefinitely unless deletion/removal is requested by the original author.

All forum posts and replies are public. When you create a topic or a reply, we collect your logged in account data, and the IP address where the post came from. The IP address is only visible to our support staff. You can edit or delete your existing posts/topics at any time.

Email/Contact Forms

We use Google/G Suite to process all internal email and communication with our customers. Google’s privacy policy is available here: https://policies.google.com/privacy.

Customers that email us, or use any of the contact forms on our websites, will have their email address, IP address, and any data provided in the contact form or body of the email stored in G Suite archives.

Embedded Content From Other Websites

Embeds are pieces from other websites that are shown from time to time on our websites. They behave in the exact same way as if the visitor has visited the other website and may use cookies or capture information. Typically, embedded content is from websites that share videos, images, or other content. These services may collect your IP Address, your User Agent, store and retrieve cookies on your browser, embed additional third-party tracking, and monitor your interaction with that embedded content, including correlating your interaction with the content with your account with that service, if you are logged in to that service.

The privacy policies of the services we use have been included below.

Facebook
Imgur
Instagram
Twitter
VideoPress
Vimeo
WordPress Plugin Directory
YouTube (Google)
Analytics

We use Google Analytics for tracking visitors and aggregating information about the traffic to our websites. The Google Analytics privacy policy can be found here: https://policies.google.com/privacy. You can learn more about how to opt-out of tracking in Google Analytics here: https://tools.google.com/dlpage/gaoptout/.

We’ve turned on the IP Anonymization feature in Google Analytics. You can learn more about this here: https://support.google.com/analytics/answer/2763052?hl=en

Marketing Campaigns

We use email marketing to communicate with customers and potential customers from time to time. All email lists and campaigns are “opt-in” meaning we will not send you these sorts of emails unless you indicated that you wish to receive them during signup or other interactions on our website.

We may send you “system” emails, such as password reset requests or payment notifications/receipts even if you have not opted-in to email marketing lists.

All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities.

We use MailChimp for email marketing. Mailchimp’s privacy policy is found here: https://mailchimp.com/legal/privacy/.

We may utilize social media and web advertising campaigns. These service providers use cookies on our sites and/or pixel tracking to serve ads across the different platforms.
Google AdSense & DoubleClick: https://policies.google.com/privacy
Twitter: https://twitter.com/en/privacy
Facebook: https://www.facebook.com/about/privacy/

Paying Customers

For payment transactions, we use PayPal and Stripe. PayPal’s privacy policy can be found here: https://www.paypal.com/webapps/mpp/ua/privacy-full. Stripe’s privacy policy can be found here: https://stripe.com/us/privacy.

If you purchase using PayPal, we ask for:

Email Address: So we can contact you if needed.
First Name: To personalize your account experience.
Username: So you can log in to your account to ask questions or download our products.
Billing Country: For tax purposes.
Billing Province: If you live in Canada, we need to know which province you live in for tax purposes.

If you purchase using your credit card, we ask for all of the above, and:

Credit Card Information: So we can process your payment. This data is sent to Stripe, and is never stored on our server.
Billing City and Postal Code: To verify your credit card purchase.
You’re also asked if you’d like to receive email updates and news. If you check this box, your information will be added to our MailChimp list.

Web Services

All web servers and hosting are managed by IPCF Research and Design Studios. This includes website hosting, backups, web database, file storage, APIs, and log files. IPCF’s privacy policy can be found here: https://ipcfstudios.com

Backup Saving & Management

We use VaultPress by Automattic to backup our files and database. You can find their privacy policy here: https://automattic.com/privacy/

What Rights You Have Over Your Data

If you are a registered user or have left comments on our site you can request to see or download the data we have about you.

Typically for visitors that have left comments, the data will be their email address, any IP addresses assigned to them at the time of leaving the comments and the user agent strings of the browsers they used. The rest of the data is public as published by the visitors.

For registered users or paying customers, this will also include profile information and download/payment histories.

You can also request “to be forgotten” and we will erase any personally identifiable data we have about you. Of course, this excludes data we need for administrative or security purposes or if we are required by law to retain some of the data.

An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his/her query to contact@hairaddictz.ca

How We Protect Your Data

The security and reliability of our web and social media service is our number one priority.

Prevention is best when it comes to security, and as a first step, we follow all WordPress Code Standards in the plugins that we build and use.

All staff only have access to systems that are directly required to complete the functions of their job.

All staff (including any contractors) undergo initial training to ensure proper understanding of all security-related processes.

What Data Breach Procedures We Have In Place

Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.

Privacy Policy Changes

Although most changes are likely to be minor, Hair Addictz Studios may change its Privacy Policy from time to time, and in Hair Addictz Studios’ sole discretion.

Your appointments are very important to me and are reserved specifically for you. I understand that sometimes life happens and schedule adjustments will need to occur.
Because no-shows and cancellations affect us, we require that you give us 48 hours notice. Failure to do so will result in a 30% service charge. Exceptions may apply.

In order to receive a redo service Hair Addictz Studio salon must be contacted within a week of performed service. An appointment must be booked with the original stylist that performed the services in order for us to assess the situation and to determine if the redo is required.

When purchasing products in-store or online, please be advised that you have up to 7 days with receipt to either exchange or return the product. The product must be 100% full and still sealed. There will be no refunds or exchanges after 7 days. 

Please be advised that there are no refunds on services that have been already performed. If you are dissatisfied a complimentary redo or another solution may be offered at our discretion.